FAQs

How long does shipping take

Printing and shipping are handled directly through Barnes and Noble Press.

Most orders arrive within two to five business days after printing.

Shipping times may vary depending on your location.

Do you offer international shipping

Barnes and Noble Press does offer international shipping to selected countries.

Shipping availability and delivery times will appear at checkout.

Can I return or exchange the journal

Because each journal is printed on demand, returns and exchanges are not offered.

If you experience any issues with your order, please contact me and I will be happy to help.

Will I receive tracking information

Yes. Once your order is printed and shipped you will receive an email with your tracking details.

Is this journal only for Deaf women

While it was created from my personal experience as a Deaf woman, the journal is helpful for anyone who has ever felt unseen, unheard, or in need of emotional healing.

Are these journals a replacement for therapy or professional help

These journals are designed to support reflection, emotional processing, and spiritual growth. They offer a safe and gentle space to write, understand your feelings, and connect with yourself.

However, they are not a substitute for therapy, counseling, medical care, or professional mental health support. This journal does not provide medical, psychological, or therapeutic advice.

If you are experiencing serious emotional pain, trauma, or mental health concerns, please reach out to a licensed therapist, counselor, or medical professional. Your well-being is important.

Return policy

All items are printed on demand especially for you.
Because of this, returns and exchanges are not available for sizing, color preference, or change of mind.

If your item arrives damaged, misprinted, or defective, please contact me within 7 days with photos so I can make it right.

Can I contact you with questions

Yes, absolutely. Please use the contact form on this site for any questions or support.